Each vendor to handle their own returns and exchanges. Some products are all sales final. See returns page for individual brand policies.
Fulfillment, shipping, and liability for any and all items purchased is the responsibility of the individual vendor/company listing the product; not Hawaii.com or Hawaii Marketplace.
Please reach out to the individual vendor with which you have purchased products with. Contact information should be available on your order confirmation. Should you not receive a timely response, please feel free to contact us here at the Hawaii Marketplace; info@hawaii.com.